Youtube and audio playback does not work correctly in Qubes 4.1.2

User Support General
1

hello,

this is my Hardware:

Mainboard: Gigabyte X570 Gaming
Graphiccard: ASUS Geforce GT610
CPU: AMD Ryzon 7 3700X

old OS / used before (without descripted Problems):

Qubes 4.0
Kernel 5.4.190-1.fc25
XEN?

new OS with descripted Problems:

Qubes 4.1.2
3 different Kernel tested,
preinstalled kernel
kernel update and
kernel-latest (5.15.94-1.fc32)
XEN: 4.14.5

When i play a Video from Harddisk, i see the Video normally, but there is no real sound,
when i open pulse audio volume control in dom0 and move a mixer control (does not have to be the one from the vm wich plays the sound), there is a sound, but it hangs, there are only sounds while i move the mixer, i can guess that this is the sound from the video when i have fantasy.

Additionally i have the Problem that when i open a video on youtube the video hangs massive, short something moves and than the video freezes.
Because of this audio is also not playing.

Than there is a massage from youtube that i should restart the PC if the video does not start shortly.

I have restarted the PC a few times and also installed Qubes again, one time on HDD another time on nvme/SSD, but in this case there was no difference.

1 Like
2

Not sure if this is relevant, but for every version of Qubes I install I always have to update the pulse audio settings as per this post.

Purism 14 Audio crackling

1 Like
3

I have this same problem. I’m new to Qubes, so not sure how to do a lot yet. If there’s something I can provide about this problem, please let me know.
Things I can confirm: 4.1.2 rc1; problem existed before and after updated to latest kernel.

4

Read from this point forward (or whole topic, why not). It might help

5

I’ve tried the suggestions in the Media TS guide… no change in behavior, still stuttering initially then eternal spin.

6

Thx I’ll give it a shot.