NovaCustom NV41 laptop review

General Discussion
41

I just suspended/resumed 10 times in a row and the wifi was still working on each resume. Actually, everything still works fine :smiley: , no weird problems at all.

I can’t guarantee it won’t happen again, but last time I tried I would be sure to have triggered the issue at least once with this test. If it still happens, I guess it would be less often than before.

[root@dom0 ~]# dmesg -T | grep "suspend entry"
[ven.  2 févr. 10:27:43 2024] PM: suspend entry (deep)
[ven.  2 févr. 10:28:15 2024] PM: suspend entry (deep)
[ven.  2 févr. 10:28:39 2024] PM: suspend entry (deep)
[ven.  2 févr. 10:29:17 2024] PM: suspend entry (deep)
[ven.  2 févr. 10:29:42 2024] PM: suspend entry (deep)
[ven.  2 févr. 10:30:05 2024] PM: suspend entry (deep)
[ven.  2 févr. 10:30:30 2024] PM: suspend entry (deep)
[ven.  2 févr. 10:30:56 2024] PM: suspend entry (deep)
[ven.  2 févr. 10:31:19 2024] PM: suspend entry (deep)
[ven.  2 févr. 10:31:48 2024] PM: suspend entry (deep)
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42

Default AX-201: Intel® Wi-Fi 6 AX201
Killer = AX-210: Intel® Killer™ Wi-Fi 6E AX1675 (slightly better specifications; WiFi 6E support)
Atheros: blob-free*, but old.

*Please also check The NovaCustom NV41 Series laptop is Qubes-certified! | Qubes OS → Notes on WiFi and Bluetooth options.

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43

Is it easy to replace the atheros card by a AX-210?

Do you sell that card “alone”, I only find the AX-201?

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44

Is it easy to replace the atheros card by a AX-210?

Do you sell that card “alone”, I only find the AX-201?

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45

I must say, in terms of customer service you guys are far ahead of your competition! :sweat_smile:

Kudos and thank you for your many helpful posts!

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46

Agreed. I can totally see @novacustom dominating the security-oriented personal computer market with their laptop offerings. I, personally, appreciate to see such a service being offered at this quality level of professionalism. Keep on NovaCustom, you guys are making the world a better place.

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47

@solene Sometime ago I received a NV41 device. I am using QubesOS on it now. Although, I am having two problems, which I would like to ask for your counsel:

  1. suspend: how do I get it to sleep/suspend? When I press Fn + F12 (which is the sleep button with the moonman face), QubesOS’ screen shuts down, fickers on/off, and then when I move the mouse around and wake its screen and log back in, I get QubesOS notifies me that suspend/resume are not supported.

  2. touchpad: I can’t get the tap to click work on QubesOS. So I have to manually press on the mechanical click buttons on the touchpad in order to conduct left/middle/right clicks. Is this normal, or am I missing some option settings?

1 Like
48

Maybe I should cc: @novacustom as well

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49

  1. Please check if suspend-to-RAM (S3) is enabled in the UEFI firmware settings. S0ix (modern standby) is not supported by Qubes OS (yet).

  2. Tap-to-click must be enabled manually in the Qubes OS settings manager. Go to the Qubes menu, then System Tools, then Mouse and Touchpad, look for Touchpad or select the touchpad device, then enable Tap touchpad to click.

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50

yeah that solved both of my issues. thanks!

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51

I bought a AX-210 because the atheros card was too slow. :sweat_smile:

Replacing the module was easy as well! :ok_hand:

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52

@solene After I updated my Bios to 1.72, the sensors command doesn’t show cpu fan rpm. Is it still working for you?

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53

I have this output when running sensors

nvme-pci-0100
Adapter: PCI adapter
Composite:    +26.9°C  (low  = -273.1°C, high = +81.8°C)
                       (crit = +84.8°C)
Sensor 1:     +26.9°C  (low  = -273.1°C, high = +65261.8°C)
Sensor 2:     +28.9°C  (low  = -273.1°C, high = +65261.8°C)

BAT0-acpi-0
Adapter: ACPI interface
in0:          16.87 V  
curr1:         0.00 A

I don’t think I tried with an earlier firmware, so I can’t tell if I add more information.

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54

for me it is like yours. But before it was working for you, prove:

1920×1080 62 KB

I think it is a bug, we should report it.

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55

Interesting, I see there is a module named system76_acpi that isn’t loaded by default, but in the sensors output it seems related to it. Loading that module and running sensors-detect didn’t help getting FAN back :thinking:

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56

For me it stopped working, after I did update to 1.72.
Ping @novacustom

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57

This is correct, system76_acpi is no longer present since the Dasharo EC has been derived too much from the S76 EC, where a lot of EC code was based on.

@quber Please encourage the Dasharo firmware developers to introduce this feature:

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58

I received my NovaCustom NV41 Laptop about 10 days ago, your review is amazing and it must have taken quite some time to write it so extensively. It was good to read.

I’m just playing around with mine at the moment and understand Qubes and how it all works better, all of the posts from all the different users are definitely helping also.

Thanks x

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59

it took me a week of work, but spread over 6 weeks

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60

Hello @solene , have you tested the HSI level of this laptop by any chance?

1 Like