Clevo PC50HR

User Support HCL Reports
1

Remarks

One must disable VDM Mode in the firmware settings, otherwise the installer gets stuck on startup. Once installed, everything works like a charm, but I’ve went directly with kernel-latest and sys-usb. Tested onboard LAN, WiFi, HDMI&audio, speakers and it also works with an external thunderbolt dock for HDMI.

---
layout:
  'hcl'
type:
  'Notebook'
hvm:
  'yes'
iommu:
  'yes'
slat:
  'yes'
tpm:
  '2.0'
remap:
  'yes'
brand: |
  Notebook
model: |
  PC5x_7xHP_HR_HS
bios: |
  1.07.11
cpu: |
  11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz
cpu-short: |
  FIXME
chipset: |
  Intel Corporation 11th Gen Core Processor Host Bridge/DRAM Registers [8086:9a36] (rev 05)
chipset-short: |
  FIXME
gpu: |
  Intel Corporation TigerLake-H GT1 [UHD Graphics] [8086:9a60] (rev 01) (prog-if 00 [VGA controller])
  NVIDIA Corporation GA104M [GeForce RTX 3070 Mobile / Max-Q] [10de:249d] (rev a1) (prog-if 00 [VGA controller])
gpu-short: |
  FIXME
network: |
  Intel Corporation Tiger Lake PCH CNVi WiFi [8086:43f0] (rev 11)
  Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
memory: |
  32547
scsi: |

usb: |
  3
certified:
  'no'
versions:
  - works:
      'yes'
    qubes: |
      R4.2.0
    xen: |
      4.17.2
    kernel: |
      6.6.2-1
    remark: |
      VDM Mode must be disabled for the installer to work.
    credit: |
      FIXAUTHOR
    link: |
      FIXLINK

NOTE: QubesOS will probably work for all related Clevo models that use the same motherboard:

  • PC50HS
  • PC50HS-G
  • PC50HR
  • PC50HR-G
  • PC50HP
  • PC50HP-G
  • PC51HS
  • PC51HS-G
  • PC51HR
  • PC51HR-G
  • PC51HP
  • PC51HP-G
3 Likes
2

Thank you for HCL report and additional information. Can you please also fill a detailed report based on this template:

Example of user providing the answers is here. The more information the better, it may be helpful to other users, thank you.

3

Here’s an initial report. I’ll update when/if I have time for more tests.

Installation

VDM Mode must be disabled in the firmware settings for the installer to work.

Basic Input

  • Keyboard - works
  • External USB mouse - works
  • Touch-pad - works
  • Touch-pad supports “tap as click” and scrolling with 2 fingers works - both work
  • Display brightness change shortcuts - works
  • Sound volume shortcuts - works
  • Keyboard led and keyboard brightness change shortcuts - doesn’t works, not even in a normal Linux, had to use windows to disable the keyboard backlight on boot
  • Output of xinput --list from terminal of dom0 - there’s not such such binary in dom0 or sys-usb, will update later
  • Check if keyboard and/or touchpad is PS/2 connected (how to check) - keyboard and touchpad work with sys-usb paused, but PS/2 is not used

Internet and bluetooth

  • Ethernet cable connection - works out of the box or actions were required? - works out of the box
  • Ethernet cable connection - speed - normal speed
  • Wifi connection - works out of the box or actions were required? - works out of the box, with kernel-latest
  • Wifi connection - speed, is reliable over the time? - normal speed
  • Bluetooth - works out of the box or actions were required? - not tested, visible by lsusb in sys-usb
  • Bluetooth - shows devices, connection process works, sound output or copying works. - not tested

Suspend

  • Suspend/Resume works - works out of the box or actions were required? - works
  • Does resume breaks WiFi, if it does, how to recover it? - works
  • Does resume breaks Bluetooth, if it does, how to recover it? - not tested

Video [increase VCPU to the qube before test]

  • Fullscreen and windowed video playback of youtube - 720p/1080p/2K/4K in Firefox. Does it drop frames? - tested with 2 VCPUs on windowed mode: there are 5% dropped frames on a normal 1080p video and about 60% dropped frames on a 1080p@60fps.
  • Video file playback of file using mpv/mplayer/smplayer - 1080p? Higher resolutions and bitrates? - tested a 1080p video, looks fine
  • Multiple displays configuration works (using available DP/Thunderbolt, HDMI or other video ports - all configurations work. video playback tests were made with mirrored displays: the eDP plus an HDMI connected via Thunderbolt.

Audio

  • Speakers (sound playback) (was sys-audio used?) - works, including with USB sound card, no sys-audio
  • Head-phones via 3.5" jack (works, automatically turns off speakers?) - works, speakers are turned off
  • Sound output via HDMI - works
  • Audio-optical (S/PDIF) output - not tested

Fans

  • Are fans silent on idle? - they work like a charm, fans turn off even with 3 qubes up and running and 2 videos playing in the background
  • Are fans noisier than on Windows/Linux?. If they are, was thankfan or similar software tried? - fans are slient, they work the same as on other Linux, didn’t test Windows

Other

  • Have you tried running Windows 10 HVM qubes? - no
  • Does CPU boost seem to be working properly? - I have no idea what you mean by CPU boost

Specs:

  • Link to the laptop page on the brand website - Not available, it’s a white-label product
  • Display native resolution - 1920x1080@240fps
  • Maximum possible RAM memory - not sure, 32GB installed
  • CPU score (from PassMark - CPU Comparison) - not tested
  • Number of USB Controllers and if more than one: information what internal USB devices and USB ports are connected to which controller. - 1 controller, 3 external USB devices, 1 Thunderbolt USB Type C
  • Internal TPM - v2 present, not tested

P.S. Is there an aggregated list of these “extended” reports?

2 Likes
4

Thank you.

Currently no, there is no compare table yet. But it is possible to make it anytime by anyone, as all information is stored on the forum.

5

Thanks for the HCL report. I just submitted a pull request to add it to the HCL database.

Best,

Flavio

2 Likes