Wifi networks not showing up

User Support
1

I just got qubes 3 days ago and have looked all over youtube, reddit and spent hours on chat gpt. So far none of the solutions worked.
The network manager shows an ethernet, even though I don’t have it plugged in, but there is nothing about wifi, it just says “vpn connections” under it.
I removed my Ethernet from the right column on sys net now. I have also looked in my sys net and don’t think there are any wifi drivers in there, so I don’t know what to do. Also there may be another issue I am unaware of that is affecting my networks.
Before getting qubes, my wifi was fine. Also everyone else in my home dosemt have any issues.

Please offer some advice. Thanks.

2

Are you willing to divulge some technical information about your hardware? - like:

  • the distro you picked for the net-vm
  • the kind of WiFi card you have

?

:slight_smile:

3

I believe I have a realtek card and I use debian

4

https://forum.qubes-os.org/t/unable-to-connect-to-wifi-on-fresh-install/19820/2
Hope this helps :smiley:

5

Do you have Fedora templates installed?

If so, could you try and switch to Fedora for your net-vm?

Also - if you could divulge the actual model of the WiFi card, that could be useful, when searching for possible solutions.

:slight_smile:

6

It didn’t work. Too many options on wifi connection which I don’t understand, like bssid and cloned mac address.

7

Not sure how to find the exact model. Also I tried to switch my sys net template to fedora but it doesn’t work still.

8

If you open a terminal for sys-net(Click “Qubes Domains” in the upper right corner, select sys-net and click “Run Terminal”) and run:

lspci

then you should get something like:

00:00.0 Host bridge: Intel Corporation 440FX - 82441FX PMC [Natoma] (rev 02)
00:01.0 ISA bridge: Intel Corporation 82371SB PIIX3 ISA [Natoma/Triton II]
00:01.1 IDE interface: Intel Corporation 82371SB PIIX3 IDE [Natoma/Triton II]
00:01.3 Bridge: Intel Corporation 82371AB/EB/MB PIIX4 ACPI (rev 03)
00:02.0 Unassigned class [ff80]: XenSource, Inc. Xen Platform Device (rev 01)
00:04.0 VGA compatible controller: Device 1234:1111 (rev 02)
00:05.0 USB controller: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller (rev 10)
00:06.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)
00:07.0 Ethernet controller: Intel Corporation Ethernet Connection (4) I219-LM (rev 21)

If you run

lspci -v

you’ll get more details about the devices the qube can see.

:slight_smile:

9

It worked. It shows many devices though, not sure what you need but near the end it says:
Ethernet controller: Realtek semiconductor

10

I would have expected something like “Wireless” or “WiFi” in the name – “Ethernet” makes me think of a wired interface … does your computer [have] an ethernet port?

Can you try with lspci -v and share the text for the interface?

Do you have a sys-usb qube?

:slight_smile:

11

On the Wi-Fi network icon top right - right click on it and select Edit Connections select the plus sign to add a Wi-Fi network shown in the screenshot below.

wifi01-a
wifi01-a948×589 264 KB

Next select the Wi-Fi tab and on the (Connection Name) name your connection.
On the SSID - YOUR-WIFI-NAME
See below

wifi02-b
wifi02-b972×596 147 KB

Next on the Wi-Fi Security tab
Select WPA/WPA2/WPA3 Personal
Finally add your Wi-Fi password and save this entry.
See below

wifi03-c
wifi03-c1056×664 272 KB

Finally Left click the Wi-Fi Network icon on the top right again and select Available networks and select the one that you made.

Hope this helps :smiley:

12

image
image4032×3024 2.73 MB

image
image4032×3024 2.5 MB

This is what it shows, nothing about wifi. And yes I have sys-usb, I tried tethering earlier with cellular data, but although it connected, it was very slow and sites never loaded.

13

Done and it shows wifi connection under wired connection. However, nothing shows up when I left click the top icon, I even tried to reboot first but it looks the exact same.

14

Looks like the

00:06.0 Ethernet controller: Realtek Semiconductor Co., ... PCI Express Gigabit Ethernet Controller
Kernel moudles: r8169

is a wired Ethernet port and not a WiFi.

If you try to stop sys-net (and maybe also sys-firewall) and then look in the settings for sys-net (Click “Qubes Domains” in the upper right corner, select “shutdown” for sys-firewall & sys-net and then start “Qubes Manager”, selecting sys-net and “settings”).

Then you should be able to open the “Devices” tab - does that list just the Ethernet card or does it include a WiFi card as well?

:slight_smile:

15

On the screen shots that you sent I don’t see any wireless device. It’s not there.
A wireless device should be like the image below when you issue the lspci -v command

wifi04-a
wifi04-a990×195 10.4 KB

Also on the sys-net qube / Settings / Devices the wireless device should be detected. See below.

wifi05-a
wifi05-a1135×803 82.1 KB

Finally on the Services tab network-manager should be there. See below.

wifi06-a
wifi06-a1101×798 92.2 KB

Hope this helps :smiley:

16

I just realized: How is the WiFi connected to your computer? - is it a PCIe card, soldered on the motherboard or an USB stick?

:slight_smile:

17

It only shows the ethernet

18

Probably the former, there is no usb in my pc and I remember seeing some pci things in my bios settings.

19

When you have the settings for sys-net open, look in the left hand side of the device tap - does it say something about WiFi, that you can add to the qube with the “>” ?

If you find a device you can add, please also look at the “Basic” tap on both sys-net and sys-firewall and remove the check mark in front of “Start qube automatically on boot” – this can save you some issues, if adding the device causes issues when starting sys-net … and you can just add it again later, if it works … :wink:

:slight_smile:

20

image
image1512×2016 1.28 MB

This is all I have there, I already tried to move the 2a:00:0 ethernet controller and it still didn’t show any local wifi networks, just says “ethernet network disconnected.”