Why don't VPN providers create proper VPN guides for Qubes 4.2

User Support General
1

We have had to resort to VPN guides created by community members because VPN providers, even ones who have previously created guides for Qubes 4.1, have not created guides for 4.2 even though 4.1 is EOL. The fact that community members have created VPN Guides is great but these guides aren’t exactly audited for leaks which is really the job of the VPN provider itself. Why don’t vpn providers care about it’s qubes users?

Mullvad and IVPN specifically promote qubes, and Mullvad even claims that their support staff uses Qubes, so they are either lying, or their support staff is using an EOL Qubes version, or they are using their own Qubes VPN setup that they haven’t released to the public for whatever reason.

This seems unacceptable and Qubes seems to be neglected as an operating system but these VPN companies.

2

With regards to IVPN, what’s wrong with their guide?

I updated this page for changes in 4.2, if something is wrong or missing, let me know so I could fix it.

3

“This guide was produced using Qubes OS release 4.1.1 (R4.1) and fedora-36 as VM template”

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4

This sentence means it was written using Qubes OS 4.1, but that does not mean it is not working for 4.2.

5

Hard for end users to tell. For example, the mullvad guide for 4.1 does NOT work for 4.2. So I assumed the same was going on here. Regardless, now that 4.1 is end of life, why would you even want the guide to be have been “written for 4.1”. Wouldn’t it be best to do a rewrite for 4.2 or if that guide is working then, say it’s working for 4.2.

6

I’ll see how to improve it to make it understandable it works for 4.1 and 4.2 :+1: thanks for the feedback

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7

thank YOU for making all the current vpn guides for 4.2
not sure if you are employed by IVPN or simply affiliated but its nice that you made guides for “competitor” providers as well, for the benefit of the community. Wish this wasn’t necessary though and that these providers did it on their own.

8

Sincerely, I would suggest email them as maybe none of us are on their teams so all we could say are assumptions

9

I did them on my free time

I’m working for IVPN as a technical writer in freelance, I’m writing the privacy guides on their website, but as I’m using Qubes OS so I’m also trying to keep its related documentation up to date.

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