Who to complain to?

[apparatus]

@flavio

In sum, if Qubes OS doesn’t do exactly what you need it to do, you can:

1. ask others here and most times you will get high quality assistance;
2. fix things yourself and, if you feel generous enough, contribute back to the project for others to benefit from your enhancements too;
3. forget Qubes OS and pick a commercial operating system of your choice.

I’d add one more choice:
4. You can hire some outside software developer e.g. on some freelance site and have him implement the feature that you need in Qubes OS. All his work will be publicly available on github to review by you and Qubes OS developers. The Qubes OS developers are open for contributions so they will review his work and either accept the changes or ask to fix them and describe a way to do it. This way you’ll be able to check the freelancer’s work and pay him accordingly.