Unable to Move files between Qubes Vms

User Support General
1

Im on a new QubesOS 4.3 & for some reason i have discovered that the option to Move a file to another Qubes is Not an option as was on Qubes 4.2, I am currently using Thunar in a Vault-USB Qube VM if that helps, i have tried with jpeg, pdf, img etc but none of which offer the move to another Qubes Option and i cant figure out why & was wondering if its a Qubes Glitch or User Error?

Qubes Global Config Settings are set to;
Custom Policy
Origin Qubes = ALL QUBES will Always allow files to be copied to ALL QUBES
With the following exceptions;
= ALL QUBES will Never be allowed to copy files to @adminvm

2

You need to provide more information in order to get help:

  • what template are you using?
  • have you customized something in the template or in your Vault-USB qube?
  • could you try another template/qube?
  • could you try the command-line tools?
3

deb13
idk
i shall try
idk CLI tools?

4

I am 99% sure the issue is because im using Thunar as when i try with “Files” and “Open Files” the option is there?
But i need to use Thunar as i need all the extra feature options available on Thunar that the other files thing doesnt offer :cold_sweat:

5

from the command line, if apt list --installed | grep qubes does not list qubes-core-agent-thunar, then you installing the package in the template should fix this problem:

apt install qubes-core-agent-thunar
6

which CLI, the Vault template, the actual vault or the DomO xfce one?
and should it be Sudo?

7

you’ll want the package to persist, so install it in the vault qube’s debian-13 template, with sudo (or without sudo if you are in the root terminal).

8

i did that then closed down the Qube and template and re-opened yet not working still, i then went to the cli to check & its listed there?

@debian-13:~$ sudo apt install qubes-core-agent-thunar
qubes-core-agent-thunar is already the newest version (4.3.40-1+deb13u1).
Summary:
Upgrading: 0, Installing: 0, Removing: 0, Not Upgrading: 202

I just tried to update the template and got an error

9

I’d also check the vault qube, just to make sure it’s using the up-to-date template with the package installed.

10

yes checked all good there too but i cant update deb13 template
ERROR
Returned non-zero exit status 26

Do you think that could be the issue?

11

seems unrelated… what happens if you try to copy the file from the CLI with qvm-copy /path-to-file/filename

12

im not tech enough to comprehend how to do such a thing, i always mess up with trying to anything where i input a path :cold_sweat:

13

thunar will show the file location, in the cli you can cd to change the directory to that location, for example, cd /home/user/Downloads and then qvm-copy filename. this way removes the possiblity of human error. you can type ls to verify the file is present betore trying to copy it.

14

Or with thunar copy and rename a file as x in /home/user. Then you just have to run:

qvm-copy x

Another non technical solution would be to use the default file manager (Nautilus ?) instead of Thunar.