Thinkpad t590 disk shock protection

User Support Hardware Issues
1

Hi, qubes users,
I recently installed qubeos 4.2.1 but I have a problem every time I move my laptop. I think it is an antishock system, but I don’t know how to disable it. Has anyone had the same problem? Does anyone know how to disable it?
I read here Hard disk shock protection — The Linux Kernel documentation a command to disable, but I don’t know how to apply it to qube OS

Thanks a lot

Bye

2

Can you describe your problem?

3

Hi,
when I move the laptop in an another location, it freeze, I can’t move the mouse cursor, if I’m listening music the last second song go in loop. It is sufficient a hard tap on the laptop to freeze all. The only way is to reboot

Bye

4

Check your disk S.M.A.R.T. status, maybe it’s failing and it’s better to replace the disk before it dies.
I’d also try to boot from Live USB OS and move/shake/hard tap the laptop to see whatever it’ll freeze or not. Maybe it’s a problem with some other hardware.

5

Before QubeOS, I’m using Ubuntu in the same laptop but without problem. I think the problem is this feature, but I don’t know how to implement the solution in QubeOS

Thanks

6

Try to add cpufreq=xen:hwp=off to Xen cmdline, maybe it’s this issue:

7

T590 doesn’t have 2.5" SATA slot, so I guess you don’t use HDD?
If you’re using SSD then it shouldn’t be an issue here.

8

You are right. I’m using an ssd

9

Right now, it seems the issue works fine.

To resume:
add the follow line to /etc/default/grub

GRUB_CMDLINE_XEN_DEFAULT="$GRUB_CMDLINE_XEN_DEFAULT cpufreq=xen:hwp=off"

and run

sudo grub2-mkconfig -o /boot/grub2/grub.cfg

and restart

Thanks a lot