Sys-usb issues with Tuxedo Book XP14

User Support Hardware Issues
1

Hello,

I recently posted a HCL report for my Tuxedo Book XP14 Gen 12 and made a brief mention of usb connection issues.

As I cannot find any other posts remotely similar to the issues I have I assume this is a hardware compatibility issue.

I cannot report the following issues with my computer:

  • sys-usb will sometimes not automatically load on boot
  • various disk partition formats will not appear in the files app, but will sometimes appear in the disks app
  • one usb stick that was connected became corrupt and could only be used again after reformatting

Interestingly when I format a flash drive or external ssd with the linux disks app it will never show up in the files app when I connect it via sys-usb, I need to use the disk utility app in Mac OS for this to work.

I am keen to update to the new rc2 release, hoping that this bug might have already been fixed, but it has not shown up in my qubes update list yet.

2

“I cannot report” above should read… I can report

3

I will not appear in the updates. It will not be a simple update, but an upgrade. Here is how to do it: How to upgrade to Qubes 4.1 | Qubes OS. Note that RC2 is not a stable version yet.

4

Thanks for that @fsflover, I missed it github thread.

As I am already running Qubes 4.1 my understanding from the documentaion is that it would be standard Qubes update?

5

Yes, when it’s fixed, a simple update should help on 4.1.