Sys-usb crash [AMD ryzen 260w]

User Support Hardware Issues
1

I isntalled fresh, latest QubesOS on my brand new laptop with AMD ryzen 7 260w and RTX 5050 Q-MAX. my problem is the following:
During installtion, after LUKS encryption comes the initial configuration, which runs normally. Then it reboots and again enters the initial config → quitting it brings me to login. When I plug in my Dell WD19 docking station (USB-C) and reboot, I get a bootloop.

I figured out it is a USB controller which causes this. (00:08.03 → 00:08.03). I removed it from sys-usb and it works, even with plugged in dell hub. If I plug in the hubs cable after booting, only screen extends, but USB is not detected (from the hub). in lspci I can see for the above USB controller some error: pcilib error, permission denied.

also some other weird behaviour is, that all USB controllers ind evices are named [AMD] unknown pci device, with just different IDs, except the thunderbolt device.

Can anyone help?

2

It could either be similar to my issue (kernel update crashes sys-usb) or the standard issue that qubes often doesn’t work well with brand new computers due to older kernel/drivers. Docks also can cause issues, search the forum

Try different kernels both in sys-net advanced settings and in grub. Try latest option too, sometimes newer computer needs it

3

Thanks for your help! I tried updating the kernel vom sys-usb (6.19), but also did not help… tried all kernels one by one but same issue

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4

Did you try booting the whole system (not just sys-usb) from different kernels ? (At the grub splash screen on startup)

5

Yes, tried all available kernels. No luck :frowning:

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