Qubes, with Xen Hypervisor Boot Issue - Black Screen

Hello, I recently installed Qubes OS but whenever I select “Qubes, with Xen hypervisor” in GRUB it does:
Loading Xen…
Loading Linux…
Loading initial ramdisk…
0x0000… bytes at- cuts off and goes to a black screen. I think it crashes/freezes. Anyone know how to fix this? New to linux so sorry if question is a bit unclear/is missing information.

Using Qubes OS version: 4.2.4

Hardware: Acer Aspire 3 (A315-24P)

Do you have access to other virtual terminals with ctrl+alt+f[2-6] after booting to black screen?

Maybe you could troubleshoot from there. Otherwise you could try using serial port for troubleshooting…

Also try connecting a monitor. This is completely out of pocket but what if will display image there for whatever reason.

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No

My laptop and monitor don’t have serial ports

Tried with an HDMI cable but my monitor said “HDMI NO INPUT”

I appreciate your help. I am new to linux so troubleshooting this is difficult for me… Also, I added more information to my initial post

Usb is a serial port, you should be able to use it:
https://www.kernel.org/doc/html/latest/admin-guide/serial-console.html

Of course, this is for generic linux, qubes’ dom0 is under xen, so you could try debugging xen too:

It also may cut your screen off to try and show a pretty image, there is a way to disable that to allow linux to display boot messages on screen, like this:

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