Qubes Updater fails

General Discussion
1

Hey!
I get an error while updating the VMs with the qubes updater. Some updates worked, some not. Now no update seem to work. Just get red cross and the following errors:

Error on updating whonix-gw-16: Command '['sudo', 'qubesctl', '--skip-dom0', '--targets=whonix-gw-16', '--show-output', 'state.sls', 'update.qubes-vm']' returned non-zero exit status 20.
whonix-gw-16:
      ----------
      _error:
          Failed to return clean data
      retcode:
          1
      stderr:
          Traceback (most recent call last):
            File "/var/tmp/.root_dd8a91_salt/salt-call", line 27, in <module>
              salt_call()
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/scripts.py", line 438, in salt_call
              import salt.cli.call
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/cli/call.py", line 3, in <module>
              import salt.cli.caller
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/cli/caller.py", line 12, in <module>
              import salt.channel.client
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/channel/client.py", line 13, in <module>
              import salt.crypt
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/crypt.py", line 26, in <module>
              import salt.payload
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/payload.py", line 12, in <module>
              import salt.loader.context
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/loader/__init__.py", line 23, in <module>
              import salt.utils.event
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/utils/event.py", line 67, in <module>
              import salt.ext.tornado.iostream
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/ext/tornado/iostream.py", line 42, in <module>
              import urllib3.util.ssl_match_hostname
          ModuleNotFoundError: No module named 'urllib3.util.ssl_match_hostname'
          [ERROR   ] An un-handled exception was caught by Salt's global exception handler:
          ModuleNotFoundError: No module named 'urllib3.util.ssl_match_hostname'
          Traceback (most recent call last):
            File "/var/tmp/.root_dd8a91_salt/salt-call", line 27, in <module>
              salt_call()
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/scripts.py", line 438, in salt_call
              import salt.cli.call
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/cli/call.py", line 3, in <module>
              import salt.cli.caller
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/cli/caller.py", line 12, in <module>
              import salt.channel.client
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/channel/client.py", line 13, in <module>
              import salt.crypt
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/crypt.py", line 26, in <module>
              import salt.payload
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/payload.py", line 12, in <module>
              import salt.loader.context
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/loader/__init__.py", line 23, in <module>
              import salt.utils.event
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/utils/event.py", line 67, in <module>
              import salt.ext.tornado.iostream
            File "/var/tmp/.root_dd8a91_salt/pyall/salt/ext/tornado/iostream.py", line 42, in <module>
              import urllib3.util.ssl_match_hostname
          ModuleNotFoundError: No module named 'urllib3.util.ssl_match_hostname'
      stdout:
  /usr/lib/python3.11/site-packages/salt/utils/http.py:8: DeprecationWarning: 'cgi' is deprecated and slated for removal in Python 3.13
    import cgi
  /usr/lib/python3.11/site-packages/salt/utils/jinja.py:9: DeprecationWarning: 'pipes' is deprecated and slated for removal in Python 3.13
    import pipes

Cheers
qun

2

forum search with: “Failed to return clean data” sort by Latest Post.
https://forum.qubes-os.org/search?q=Failed%20to%20return%20clean%20data%20order%3Alatest

in first results: (github related issue in the first below link)

https://forum.qubes-os.org/t/new-update-fedora-that-includes-salt-updates-may-impact-updating-of-certain-vms-later-depending-upon-how-your-specific-system-is-arranged/20496/6

https://forum.qubes-os.org/t/debian-11-template-fails-to-upgrade/20565/4

3

Known bug:

2 Likes
4

thanks! As it sees, no solution yet.