Qubes Remote Support - Error: wormhole issue

User Support
1

Hi,
I would like to try Qubes Remote Support and found the two packages and the following instructions.
qubes-remote-support-receiver
qubes-remote-support-provider

Remote Administration - Whonix

When I run qubes-remote-receiver-start under dom0,
qubes-remote-support-receiver-start I get an Error: wormhole issue

Is there a solution here?

2

Is there another way to help someone remotely?

3

You could allow internet access to dom0 by using part of this guide.
This fucks up the whole security model of Qubes, so this isn’t the best approach. Info needed: What exactly are you trying to
get remote support for? And why can’t you just allow SSH access into a single qube?

4

I wanted to help someone configure their QubesOS over the internet. And found the solution with the Qubes Remote Support interesting, unfortunately this does not work.

5

This seems like a problem with magic wormhole on this person’s network. Try having them setup a plain MW installation and see what goes wrong there.

6

Someone else also has the same bug and posted this on Github.