Qubes Blank Screen After Disk Decryption - Existing Install

I’ve been running Qubes 4.14.5 on a Lenovo T480 for about a year without any issues.

Today I was able to login successfully. However, after logging-in I wasn’t able to start any qubes. I unfortunately didn’t look too closely at the errors before restarting.

Upon restart, I get to the disk encryption screen and successfully decrypt the disk. After that the screen goes blank and hangs.

I removed quiet from the startup options. When I do that, I see the system, after decrypting the disk, stops at a line that says something like audit: type 1130...msg='unit=plymouth-quit comm="systemd" exe='/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'

I’ve referenced at least 5 different support posts in this forum over the last 90 minutes that appeared to be related, however none of them got me to a resolution. Any suggestions on where to go next in my troubleshooting process would be greatly appreciated.

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This message is unrelated, can you post all messages that you see when it hangs?

Thanks for the quick reply. Apologies for the photo screenshot, I wasn’t sure how else to capture the messages to add them here inline, rather than as an image. The last messages that are cut off relate to the original message I posted.

Thanks for the quick reply. Apologies for the photo screenshot, I wasn’t sure how else to capture the messages to add them here inline, rather than as an image. The last messages that are cut off relate to the original message I posted.

There is no more related info here.
You can also try to enable some more debug output in grub along with removing quite:
For Xen command line (multiboot2 line): loglvl=all guest_loglvl=all vga=,keep
For kernel command line (first module2 line): console=hvc0 earlyprintk=xen

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Didn’t think so, thanks for confirming. I tried both options to see more debug output, however they resulted in the same amount of information.

To confirm, when I press e to edit the Qubes, with Xen Hypervisor option from the blue screen, I use the “Xen command line…” option you suggested, correct?

You need to add both Xen command line and kernel command line options.
Add loglvl=all guest_loglvl=all vga=,keep at the end of the line starting with multiboot2.
Add console=hvc0 earlyprintk=xen at the end of the first line starting with module2.

You can also try to switch to another TTY when it hangs like this using Ctrl+Alt+F1 - Ctrl+Alt+F12.

I think I found the error. I tried to backup my qubes before leaving on a trip a few days ago and the dom0 disk filled up. I just remembered this last night after taking a break from the troubleshooting process.

According to this link I should login to dom0 terminal with Alt + Ctrl + F2. However, it’s not clear from the docs when to enter that sequence. I’ve tried at most points during the boot sequence, however the process doesn’t seem to be interrupted.

I also tried to add the efi=no-rs to the Xen startup options, according to these instructions, that didn’t seem to work, either.

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You can boot from some Linux Live OS USB and mount dom0 root there to free up the space.

Thanks, this worked. I was able to mount the qube, delete the backup file and restart successfully.