Hi,
I have a fresh Qubes 4.3rc3 install, and as soon as I wanted to restore my Qubes 4.2.4 qubes, I’m facing a USB problem.
Already done :
- looking for other previous posts about something like this → nothing found
- Qubes Update on the fresh install → OK
I have problems : with USB SSDs, USB keys, and running thunar in sys-usb.
- problems with USB SSDs:
- one is not appearing in the USB devices widget, in the task bar. When opening thunar in sys-usb, there’s a device, in grey : “removable”. Clicking on it gives an error
failed to mount “removable” - mount : /mnt/removable must be superuser to use mount. dmseg(1) may have more info…
(Ok, I think this item is always present in sys-usb thunar ? I restarted sys-usb with no device plugged, and “removable” is still here)
- other one : appears in the USB menu, can affect to a AppVM. There, when running Thunar via a terminal, many warnings appear :
thunar-volman: unknown block device type “disk” (many time), and often but not always "thunar-volman: unsupported USB device type "usb-storage.
When clicking to mount and browse the SSD, an error occurs
“Error mounting /dev/sda1 at /media/user/ssdname : wrong fs type, bad option, bad superblock on /dev/sda1 missing codepage or helper program, or other error”
Notes :
- this is port-independant. I’ve tried many USB ports, same results.
- the 2 SSDs are Luks encrypted
- With USB keys :
- I plugged a USB Key in the same port I unplugged the USB SSDs : many on-screen notifications appear : among them, some are for the USB key, and in a same time, other are concerning the unplugged SSDs. Affecting a USB key on the same AppVM, the same thunar-volman errors arise ; but finally I can open the USB key and browse.
- when unmounting the USB key in the AppVM Thunar, on-screen notifications reappear, including the USB key itself and the former SSD. In the task bar USB widget, the SSD appears as a Block Storage :
sub-device of disp1111:2-1 CTnameofssd NEW
(the “NEW” mention is the blue one, as when inserting a new device.)
Notes :
- Among tested USB keys, one is fully Luks-encrypted (an OS is installed on it), but which I can successfully open in the AppVM thunar.
- Other non encrypted usb keys seem to be ok
- All things dealing with sys-usb are very long :
- usb ssd detection : when inserting such a device, if I click on the “Q” menu, nothing happens for long time, I have to click on it several times. USB keys seem to be faster to be recognized.
- opening thunar in sys-usb : needs something like 1minute to open, and sometimes I need to click twice on it before it shows up (then, the two instances in a same time).
- in contrary, a USB mouse is recognized very fast
What’s happening, how could I solve theses problems ?
I can send any needed info, logs,… As I’m a neebie, I don’t really know which to send for the moment,
Many thanks for any help,