Hey guys, This is my first post to this forum and I’m hoping you can offer me some advice.
tl:dr: I had a Qubes system working for about 2 weeks, but then needed to reinstll and I can’t seem to get it to work at all. Initially on my first install everything ran perfectly bedised a USB issue. I couldn’t get the machine to recognize USB devices like printers, etc.
So, I decided to add a sys-usb hoping it would fix the problem. During that process I followed the guide and tried several times to allow a keyboard and mouse, but after multiple attempts I couldn’t seem to get the Mouse and Keyboard to work dom0 kept saying it was failing. The system kept throwing an error about about a “buffer” and that “sys-net-usb” wasn’t installed. I tried to fix this error for a few days but didn’t get it to work.
Anyways I went for the nuclear option and just decided to reinstall Qubes all together, (I didn’t have much set-up yet anyways), Plus, it had moved from the Alpha version to the newest release by that point anyways.
*Now here comes the main issue. I cannot get Qubes to reinstall onto the same system again. I load the iso or dd usb and it pulls up to the grub menu and after that I get a couple lines of text and the screen dies and its done! The last thing i see is Xen is relinquishing to VGA or something… Its so frustrating because i know it should work on my hardware because it ran for two weeks prior to my starting over. I have tried multiple USB’s, I’ve tried using multiple USB port types I have made usb’s using Rufus and Balena Etcher ans I’ve downloaded several downloads. I even tried ALL of the major weekly update links, the alpha version and the current version I’ve made usb’s in ISO and DD mode, makes no difference. I even opened up an old Librem laptop and it installed everything just fine! So I took the NVME drive out of the Librem PC and put it in the new computer and tries to just restore Qubes and it still wont work. The amount of time I’ve spent on this is embarrassing actually. PLEASE HELP!!!
Maybe I have a setting wrong in UEFI or somewhere? How and where would I get logs to provide to someone to help me trouble shoot my issue?
Basic system Info:
Intel 10900 with integrated graphics, 10 cores, 20 threads
64 GB memory
Supports Vtx/Vtd and I believe IOMMU? The mother board is a ASRock h570m-itx/ac.
Already had this system working once. **ALSO I AM WILLING TO PAY SOMEONE WITH THE TIME AND KNOWLEDGE TO HELP ME OUT AND GET THIS FIXED ASAP!! Hope to hear from you soon.
If someone needs logs just tell me what you need and how I can find then to send to you.