I have a NovaCustom NV41PZ laptop. I dont have wifi/bluetooth chip in the laptop. I connect to internet using ethernet cable.
The laptop became unresponsive twice now. The first time when I was creating podman containers and was pulling packages to create the containers. Second time when I was running qubes-update-gui. Both times, the laptop became responsive after I disconnected the laptop from internet by removing the ethernet cable. There was some electronic noise (like when you start playing a cd or dvd) after I disconnect the ethernet cable. Hearing mechanical noise on a modern laptop is bothersome.
I ran journalctl in dom0 and did not see any error message when the laptop was unresponsive. I do see a frequent core dump from xss-lock process which might be unrelated.
Below are the logs from the update process during which the laptop froze. I disconnected the ethernet cable somewhere in the middle of the process. Notice the big break after 14:02:57. Usually the update process completes right after printing the update complete messages.
Though I don’t remember which podman container I was createing when my laptop froze the first time, I do have a container with librewolf browser installed. It is possible that my laptop froze the first time when it was downloading from librewolf repository (repo.librewolf.net). Will keep an eye out for it in the future.
I would like to know how to analyze these incidents in future.
2025-02-22 13:59:35,166 Running update agent for tmpl-browser
2025-02-22 13:59:35,177 Transferring files to destination qube: tmpl-browser
2025-02-22 13:59:40,643 The agent is starting the task in qube: tmpl-browser
2025-02-22 13:59:40,838 [Agent] Failed to load apt with progress bar. Use apt cli.
2025-02-22 14:02:57,143 [Agent] agent out: Installed packages:
2025-02-22 14:02:57,151 [Agent] agent out: None
2025-02-22 14:02:57,152 [Agent] agent out: Updated packages:
2025-02-22 14:02:57,152 [Agent] agent out: librewolf 135.0-1 -> 135.0.1-1
2025-02-22 14:02:57,152 [Agent] agent out: Removed packages:
2025-02-22 14:02:57,152 [Agent] agent out: None
2025-02-22 14:02:57,152 [Agent] agent out:
2025-02-22 14:04:29,085 Remove /run/qubes-update/
2025-02-22 14:04:29,159 Shutdown tmpl-browser
2025-02-22 14:04:29,169 agent exit code: 0