Opening Qube Settings Error

User Support
1

When opening Qube Settings while a disposable VM is shutting down, sometimes it doesn’t work and it comes up with the Houston… error. The details are below. Does this do anything bad to my computer?

----
line: 'Got empty response from qubesd. See journalctl in dom0 for '
func: _parse_qubesd_response
line no.: 81
file: /usr/lib/python3.5/site-packages/qubesadmin/base.py
----
line: return self._parse_qubesd_response(return_data)
func: qubesd_call
line no.: 597
file: /usr/lib/python3.5/site-packages/qubesadmin/app.py
----
line: payload_stream)
func: qubesd_call
line no.: 68
file: /usr/lib/python3.5/site-packages/qubesadmin/base.py
----
line: self.vm.name, 'admin.vm.feature.Get', item).decode('utf-8')
func: __getitem__
line no.: 55
file: /usr/lib/python3.5/site-packages/qubesadmin/features.py
----
line: return self[item]
func: get
line no.: 74
file: /usr/lib/python3.5/site-packages/qubesadmin/features.py
----
line: and not vm.features.get('internal', False))
func: _filter_internal
line no.: 31
file: /usr/lib/python3.5/site-packages/qubesmanager/utils.py
----
line: choice_list = list(choice_list)
func: prepare_choice
line no.: 81
file: /usr/lib/python3.5/site-packages/qubesmanager/utils.py
----
line: *args, **kwargs)
func: prepare_vm_choice
line no.: 168
file: /usr/lib/python3.5/site-packages/qubesmanager/utils.py
----
line: allow_default=True, allow_none=True)
func: __init_basic_tab__
line no.: 431
file: /usr/lib/python3.5/site-packages/qubesmanager/settings.py
----
line: self.__init_basic_tab__()
func: __init__
line no.: 168
file: /usr/lib/python3.5/site-packages/qubesmanager/settings.py
----
line: settings_window = VMSettingsWindow(vm, qapp, args.tab)
func: main
line no.: 1318
file: /usr/lib/python3.5/site-packages/qubesmanager/settings.py
----
line: load_entry_point('qubesmanager==4.0.45', 'console_scripts', 'qubes-vm-settings')()
func: <module>
line no.: 9
file: /usr/bin/qubes-vm-settings
2

so release 4.0.4?

is that dom0 $journalctl ?

3

Yes

This is the popup I get and the text in my first post is from there. Houston

It’s a replicable problem, but you have to get the timing right. Trying to open Qube Settings as soon as you shutdown a Qube won’t produce this problem. You have to wait a while and if you time it so you try opening Qube Settings just before the shutdown message, this problem can occur.

I hope I haven’t damaged my computer in some way.

4

is it a known issue ?

5

No, I searched there before posting. I can’t sign up to Github to put in a bug report because Github blocks sign ups over Tor.

6

No, it doesn’t.

You do need JavaScript enabled to run the Captcha, but you can do this
in a disposable running over Tor.
It’s not Tor that’s the problem, but your browser configuration.

7

not sure if I can tag onto this but in 4.1
I’m having repeated issues with qvm-shutdown --all

it often hangs , maybe its handing the sys-net-dvm -usb-dvm and -firewall-dvm created at install time via the Q installer ?

8

JavaScript is enabled and it sends me in a CAPTCHA loop. Disabling NoScript completely does change anything. What do you suggest doing to the browser?

9

I don’t know what browser you are using, or how you have it configured.
With Firefox on stock Debian-11, users report that setting GitHub to
trusted, and trusting the captcha provider in NoScript is sufficient.