Thanks for the feedback @qubesnewbs. I’m sorry that you’ve had a bad experience. Qubes is a still a challenge to get into (including myself). It takes persistence and lots afternoons reading the documentation. But in the end it pays off as you are in much more control over your own system.
Regarding usability hasn’t been a big priority for Qubes development. After all, the team has limited resources and a quite a big objective already. But there have been recent efforts in giving more focus to Usability as UX designer joined the Qubes team recently:
You have a lot of feedback / issues and I understand you’re fed up with this and just put it all in one post. But the issues you experienced in particular could be addressed individually. People here are willing to help, but in this format it is quite chaotic.