TLDR: My laptop Razer Book 13 discharges even when connected to a charger; restarting it fixes the issue.
I’m not certain when this issue began, but I’ve observed the following behavior:
- Occasionally, the battery starts discharging while connected to the charger. Although the display indicates that it’s charging, the battery actually continues to drain until the laptop shuts down. Initially, the display might show that it needs 2 hours to fully charge, but this time gradually increases to 4 hours, and eventually to 16 hours.
- If I restart the laptop and wait about 5 minutes, it begins to charge without any issues and completes charging in approximately 1 hour, as expected.
- I’ve noticed that this issue occurs when the laptop becomes hot. This overheating seems to be specifically related to using QubeOS, as I don’t experience this heat issue before Ubuntu or Windows. It’s understandable and no problem for me.
- I discovered a workaround: when I notice the laptop is hot and discharging, I expose it directly to an air conditioner’s flow, which cools it down quickly. After cooling, the laptop resumes charging normally, indicating around 1 hour to full charge.
- However, during a 2-hour meeting yesterday Microsoft Teams (first time I used it and it was web), the laptop got hot. I attempted to cool it with the air conditioner, but it continued to discharge and eventually shut down. After waiting for 10 minutes and restarting, the laptop was at 10% charge and then charged at a normal rate.
Yesterday’s experience (5) was for me like the final point to tolerate it.
