Keyboard and mouse not workich before logging

User Support General
1

After entering the password for the encrypted drive and before logging into the system, the keyboard and mouse are switched off. In boot.log I see that sys-net does not load.

Any tips on how to fix this?

qubes.xml:

 <domain id="domain-6" class="DispVM">
      <properties>
        <property name="autostart">True</property>
        <property name="dispid">797</property>
        <property name="label">red</property>
        <property name="maxmem">1500</property>
        <property name="memory">2500</property>
        <property name="name">sys-net</property>
        <property name="provides_network">True</property>
        <property name="qid">6</property>
        <property name="uuid">4d3649ae-e732-47ee-a143-d1bf4200584b</property>
        <property name="virt_mode">hvm</property>
        <property name="netvm"></property>
        <property name="template">debian-11-dvm</property>
      </properties>
      <features>
        <feature name="menu-items">firefox.desktop xterm.desktop</feature>
        <feature name="appmenus-dispvm">1</feature>
        <feature name="servicevm">1</feature>
        <feature name="service.clocksync">1</feature>
      </features>
      <devices class="pci">
        <device backend-domain="dom0" id="00_1d.0">
          <option name="no-strict-reset">True</option>
        </device>
        <device backend-domain="dom0" id="00_19.0"/>
        <device backend-domain="dom0" id="00_1a.0">
          <option name="no-strict-reset">True</option>
        </device>
        <device backend-domain="dom0" id="08_00.0">
          <option name="no-strict-reset">True</option>
        </device>
      </devices>
      <devices class="block"/>
      <devices class="usb"/>
      <devices class="mic"/>
      <tags>
        <tag name="created-by-dom0"/>
        <tag name="audiovm-dom0"/>
        <tag name="guivm-dom0"/>
      </tags>
      <volume-config>
        <volume name="root" pool="vm-pool" vid="qubes_dom0/vm-sys-net-root" revisions_to_keep="2" rw="True" snap_on_start="True" size="10737418240" source="qubes_dom0/vm-default-mgmt-dvm-root"/>
        <volume name="private" pool="vm-pool" vid="qubes_dom0/vm-sys-net-private" revisions_to_keep="2" rw="True" snap_on_start="True" size="2147483648" source="qubes_dom0/vm-debian-11-dvm-private"/>
        <volume name="volatile" pool="vm-pool" vid="qubes_dom0/vm-sys-net-volatile" revisions_to_keep="2" rw="True" size="12884901888"/>
        <volume name="kernel" pool="linux-kernel" vid="5.15.103-1.fc32" revisions_to_keep="0"/>
1 Like
2

Add qubes.skip_autostart option to kernel cmdline in GRUB (at the end of ...rhgb quiet line). Then dom0 will start without sys-net autostarted and you can start sys-net manually and see what’s the problem with it. I can guess that some of your PCI devices passthrough is failing.
Autostart troubleshooting | Qubes OS

3

In my case, USB is supported by sys-net.

4

As you’ve said sys-net fails to load then you need to find out why is it failing.
As stated in the link above:

A PCI device assigned to an autostarting qube crashes the system (e.g., a GPU or RAID controller card).

Most probably this is your issue with sys-net. Start qubes with qubes.skip_autostart option and then it’ll be easier for you to fix your issue once you’ve booted in dom0.

5

I think that’s why I do not access the keyboard and mouse because sys-net does not load.

6

You’ll have access to your keyboard and mouse if you boot with qubes.skip_autostart option.

7

I did and there is still no access to mice and keyboard. When in debian-11-dvm I give debian-11 the mouse and keyboard work, but the qubes manager does not work.

8

Can you describe in more details what are you trying to do and what actions are your taking in trying to achive it?
I don’t understand what do you men when you say that you give debian-11 mouse and keyboard. And what exactly doesn’t work in the qubes manager.

9

Here I changed to debian-11 ```
<property name="template">debian-11-dvm</property>

Then the mouse and keyboard work.

But do not start qubes manager.

I can reinstall Qubes, but first I need to get to windows qubes to download my data from there. And this is impossible at the moment.