As a native English speaker, “Hardware Support” sounds to me like a subcategory I would go to for asking about hardware compatibility, for understanding how to use certain hardware with Qubes OS and the consequences of doing so, for troubleshooting my hardware during installation, or for getting help with a hardware-related problem I encounter while using Qubes OS. “Computer Recommendations” sounds like a subcategory I would go to for an (un)official list or analysis of what computers are recommended for Qubes OS and discussion about that. (I would consider that similar to—but technically different from—“HCL Reports”, which serves a different function.) When I check the pinned topic in “Hardware Support”, the description is a little less open-ended than that, though the subcategory is used more or less in the way I described.
Perhaps these overlapping categories can be disambiguated through the pinned topics by:
- rewording/expanding the description in “Hardware Support” to better summarize it as a general-purpose support forum for hardware questions and issues during Qubes OS installation or use; and
- adding a section in the pinned topics of “Hardware Support”, “HCL Reports”, and the new “Computer Recommendations” that lists links to each other and briefly describes what each are and how they are different from the category the user is currently in.
This way, the “Hardware Support” subcategory is more well-defined and a navigation section for new users is available to disambiguate the categories and document their different purposes.
A better solution may be available, but this is what immediately comes to mind to me when nested categorization is not an option. It may seem a bit redundant, but it can help users quickly orient themselves and navigate the forum with clarity.