TUXEDO InfinityBook Pro 14 Gen6 Issues

wahvopae · April 16, 2022, 3:29pm

The default installation image for Qubes 4.1.0 works for me, but the fix for the flickering by @enmus does not work for me.

What else can I try to fix the flickering? It happens whenever I move the mouse.

enmus · April 16, 2022, 3:39pm

This is not a good place to ask for a help on the issue.

It would be better if you’d create separate topic or searched the forum.

steff · April 18, 2022, 8:27am

Hi,
I have also the flickering issue. I found here solutions: add i915.enable_psr=0 as kernel parameter and here: [ xfwm4…] (Flickering screen after 4.1 update - #8 by kindasecure)

Neither helped for me.

Here my HCL Report (cant upload).

Any idea?

layout:
‘hcl’
type:
‘notebook’
hvm:
‘yes’
iommu:
‘yes’
slat:
‘yes’
tpm:
‘unknown’
remap:
‘yes’
brand: |
TUXEDO
model: |
TUXEDO InfinityBook Pro 14 Gen6
bios: |
N.1.15A09
cpu: |
11th Gen Intel(R) Core™ i5-11300H @ 3.10GHz
cpu-short: |
FIXME
chipset: |
Intel Corporation 11th Gen Core Processor Host Bridge/DRAM Registers [8086:9a14] (rev 01)
chipset-short: |
FIXME
gpu: |
Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
gpu-short: |
FIXME
network: |
Intel Corporation Wi-Fi 6 AX201 (rev 20)
memory: |
16125
scsi: |

usb: |
3
versions:

works:
‘FIXME:yes|no|partial’
qubes: |
R4.1
xen: |
4.14.3
kernel: |
5.10.90-1
remark: |
FIXME
credit: |
FIXAUTHOR
link: |
FIXLINK

Suspicious_Actions · April 18, 2022, 8:41am

Welcome to the qubes forum!

mh… dunno how the driver situation for your gpu is.

what is the output of:

sudo glxinfo | grep Accelerated in your dom0?
What kernelmodule is active at lspci -v | grep --after-context 25 VGA?

fsflover · April 18, 2022, 8:46am

Moved to HCL reports @Sven

steff · April 18, 2022, 9:01am

Thanks.
Accelerated: yes
and
Kernel driver in use: i915

Should i post the whole text?

Suspicious_Actions · April 18, 2022, 9:09am

That looks good, so you have the driver and it seems to work.

Unfortunately i am not sure what to try next.

Maybe switching out the compositor and/or try some vsync related settings? Somebody else tried that compton (other compositor) without it helping.

I am not sure that this is a strictly qubes related issue, so maybe also try to look for “xfce4 flickering” for other distros.

Sorry i could not help more

steff · April 18, 2022, 9:10am

Thanks, I try…

steff · April 18, 2022, 10:55am

A played a little bit.

Compositor off doesnt help.

I have found that with an external monitor it works. it concerns the internal display (3k).

The “vsync related settings”. I dont know where an how. But i will search for it.

Suspicious_Actions · April 18, 2022, 11:16am

I recently switched to compton and saw that there are some settings for that there.

That is interesting!

Have you tried to reduce the resolution to FHD just to see if this happens then too or play with refresh rates?

steff · April 18, 2022, 11:40am

Yes i did. That makes no difference

I tried also this, but no effect: TearFree

steff · April 18, 2022, 3:08pm

Now I have a track.

There is also a help from the manufacturer of laptop. the result of last command made me wonder.
The 'i915.enable_psr=0’ parameter is not showing!?

Maybe the grub update command is not correct. Stepp by step:

sudo nano /etc/default/grub => Ok and saved

GRUB_CMDLINE_LINUX_DEFAULT= => I dont have such a command line
Only have one line: GRUB_CMDLINE_LINUX=“…” and another line: GRUB_CMDLINE_XEN_DEFAULT=“..” and another line: GRUB_CMDLINE_LINUX="$GRUB_CMDLINE_LINUX …"

I tried each of the three variants with the i915 parameter. But the result of cat /proc/cmdline command doesn’t contain i915.enable_psr=0.

Is the command cat /proc/cmdline wrong or ist the grub update command wrong? I tried all:

sudo update-grub => not working because of grub2 i think

sudo grub2-mkconfig --output=/boot/grub2/grub.cfg => done

sudo grub2-mkconfig -o /boot/grub2/grub.cfg => done

sudo grub2-mkconfig -o /etc/grub2-efi.cfg UEFI new?

sudo grub2-mkconfig -o /boot/efi/EFI/fedora/grub.cfg UEFI old?

sudo grub2-mkconfig -o /etc/grub2.cfg ?

Updating_the_GRUB_configuration_file

I am a little bit confused now. I think a have UEFI.

But never the result of cat /proc/cmdline command doesn’t contain i915.enable_psr=0.

(Qubes R4.1 / Fedora 34)

steff · April 18, 2022, 4:37pm

Ok, I found this. I dont understand the change from Fedora 33 to 34 really.

sudo nano /etc/default/grub => to edit and save Ok.

=> sudo grub2-mkconfig -o /boot/efi/EFI/fedora/grub.cfg => to refrain

=> sudo grub2-mkconfig -o /etc/grub2-efi.cfg => from Fedora 34 ?

or => sudo grub2-mkconfig -o /boot/grub2/grub.cfg

steff · April 18, 2022, 7:15pm

Ok, the question is now: How can i update grub.

https://www.qubes-os.org/doc/how-to-install-software-in-dom0/#changing-default-kernel

The sudo grub2-mkconfig -o /boot/grub2/grub.cfg ignore the i915 parameter.

This is the ´sudo nano /etc/default/grub`

GRUB_TIMEOUT=5
GRUB_DISTRIBUTOR=“$(sed ‘s, release .*$,g’ /etc/system-release)”
GRUB_DEFAULT=saved
GRUB_SAVEDEFAULT=true <= i added this, tried it also without this line
GRUB_DISABLE_SUBMENU=false <= this was before true, tried it also true
GRUB_TERMINAL_OUTPUT=“gfxterm”
GRUB_CMDLINE_LINUX=“rd.lvm.lv=qubes_dom0/root rd.lvm.lv=qubes_dom0/swap plymouth.ignore-serial-consoles rd.driver.pre=btrfs rhgb quiet i915.enable_psr=0”
GRUB_DISABLE_RECOVERY=“true”
GRUB_THEME=“/boot/grub2/themes/qubes/theme.txt”
GRUB_CMDLINE_XEN_DEFAULT=“console=none dom0_mem=min:1024M dom0_mem=max:4096M ucode=scan smt=off gnttab_max_frames=2048 gnttab_max_maptrack_frames=4096”
GRUB_DISABLE_OS_PROBER=“true”
GRUB_CMDLINE_LINUX=“$GRUB_CMDLINE_LINUX rd.qubes.hide_all_usb”

And this the output of cat /proc/cmdline

placeholder root=/dev/mapper/qubes_dom0-root ro rd.lvm.lv=qubes_dom0/root rd.lvm.lv=qubes_dom0/swap plymouth.ignore-serial-consoles rd.driver.pre=btrfs rhgb quiet rd.qubes.hide_all_usb

enmus · April 18, 2022, 9:42pm

First try if the parameter even available for your gpu:

$ modinfo i915 | grep ‘^parm:’

If yes, then try to put it after the word “consoles”.

Give us

$ sudo journalctl -g i915

After that, I’m out of ideas.

Maybe @51lieal could help.

Sven · April 18, 2022, 9:44pm

Hi @steff I moved your post into the respective thread for that machine. In this category we aim to have one thread per model so all of the relevant discussion is in one place. (/CC @fsflover … thanks!)

enmus · April 18, 2022, 9:46pm

This topic is walked “All Around the Qubes”, hahahah

First try if the parameter is even available for your gpu:

$ modinfo i915 | grep ‘^parm:’

If yes, then try to put it after the word “consoles”.

Give us

$ sudo journalctl -g i915

After that, I’m out of ideas.

Maybe @51lieal could help.

wahvopae · April 20, 2022, 2:00pm

I have a Tuxedo InfinityBook Pro 14 Gen6. I installed Qubes OS 4.1.

My screen flickers every time I move the mouse. Scrolling doesn’t make it flicker.

There’s a HCL report of a similar issue, but with Qubes OS 4.0. I’ve been told to open a new thread.

I tried emmu’s solution, but it doesn’t work for me, and after it /proc/cmdline doesn’t include 915.enable_psr=0.

Output of journalctl -g i915:

-- Reboot --
Apr 20 12:39:53 dom0 kernel: i915 0000:00:02.0: [drm] VT-d active for gfx access
Apr 20 12:39:53 dom0 kernel: i915 0000:00:02.0: vgaarb: deactivate vga console
Apr 20 12:39:53 dom0 kernel: i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=io+mem:owns=io+mem
Apr 20 12:39:53 dom0 kernel: i915 0000:00:02.0: [drm] Finished loading DMC firmware i915/tgl_dmc_ver2_08.bin (v2.8)
Apr 20 12:39:54 dom0 kernel: [drm] Initialized i915 1.6.0 20200917 for 0000:00:02.0 on minor 0
Apr 20 12:39:54 dom0 kernel: fbcon: i915drmfb (fb0) is primary device
Apr 20 12:39:54 dom0 kernel: i915 0000:00:02.0: [drm] fb0: i915drmfb frame buffer device
Apr 20 12:40:08 dom0 kernel: snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
Apr 20 13:15:53 dom0 sudo[15385]:     user : TTY=pts/8 ; PWD=/home/user ; USER=root ; COMMAND=/usr/bin/journalctl -g i915