Thunderbird VM suddenly lost network connectivity

Can someone please help me troubleshoot a problem.

My thunderbird VM suddenly lost network connectivity, and i am unable to find the root cause.

When i ping the gateway, the packets get filtered. But i don’t understand why.

ping 10.0.0.1
PING 10.0.0.1 (10.0.0.1) 56(84) bytes of data.
From 10.138.1.65 icmp_seq=1 Packet filtered

The firewall settings on the VM are correct. Selecting Allow all temporarily makes no difference.

Where should i poke?

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Could you execute qvm-firewall VMNAME in dom0and paste the output here? Also, what does the full VM network path look like from your thunderbird VM?

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The full path is VM → firewall → sys-net

qvm-firewall thunderbird
NO  ACTION  HOST       PROTOCOL  PORT(S)  SPECIAL TARGET  ICMP TYPE  EXPIRE  COMMENT
0   accept  -          tcp       80       -               -          -       -
1   accept  host.come  tcp       465      -               -          -       -
2   accept  host.come  tcp       993      -               -          -       -
3   accept  host2.com  tcp       465      -               -          -       -
4   accept  host2.com  tcp       993      -               -          -       -
5   accept  host3.com  tcp       465      -               -          -       -
6   accept  host3.com  tcp       993      -               -          -       -
7   accept  -          -         -        dns             -          -       -
8   accept  -          icmp      -        -               -          -       -
9   drop    -          -         -        -               -          -       -
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when i look at a dump of nft tables the IP of the VM is in both chain prerouting and chain postrouting. along with all the other VMs; i’m not pointing out an error, simply that it seems to be configured the same as any other VM.

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Look at the content of the qubes-firewall table.

I never presume to speak for the Qubes team.
When I comment in the Forum I speak for myself.

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Can you be a little bit more specific?

Did you change the qvm-firewall settings, at about the time that it lost network connection?

No, that is the most bizarre thing. Put the system to sleep when i went to bed, next morning no connectivity. Rebooted, removed the network from the VM and re-attached it, cloned the VM, nothing works. It just refuses to connect to the network. I don’t have any special firewalling going on, or any firewall specific configuration for the machine. Even if i did…when i turn the FW off, ie Allow all outgoing connections, ALL of the network packets are still dropped/filtered.

OK. It was only that the lines:
accept host.come tcp
look like they would not get resolved in DNS. I seem to remember it fails closed.

Maybe I’m wrong.

I have restored the VM from backup, and the restored VM works perfectly fine. I would really like to find out what broke and i would appreciate any help.