[qubes-users] xen is relinquishing vga console

So i am trying to install the latest qubes on my alienware m17 r4. i am getting that message and then i get a blank screen. i’ve gone through the documentation and i’ve commented out the two lines in the bootx64.cfg file as well as changing whichever line from =vga to =none. when i did the =none change qubes wouldn’t boot at all and i just got a message that it’s using that file and then some hex code.