Qubes on slow motion on new install

User Support
2

Hi,

I did some additionnal tests.

What I tried so far (additions):

Installl Qubes 4.0.4-rc-1

I tried to install 4.0.4-rc-1 (UEFI mode again).

The installer showed the same “slow motion”, so I did not go further.

Funny (?) display rate

Q menu —> System Tools —> Display… shows a Refresh rate of 77 Hz.
Isn’t this an odd value?

Installation with Legacy instead of UEFI

I don’t know if it makes sense to try to install in Legacy when the install (kind of) worked with UEFI.

At this stage, I’m trying every option that I can think of to make Qubes work.

I get:

try again with the inst.txt bootoption
try again with the inst.txt bootoption3264×2448 1.23 MB

When I understood how to handle try again with the inst.text bootoption, I was able to go one step further:

"qubes encryption requested for luks device 
but no encryption key specified for this device"

(Figure removed since I am not able to post more than 1 media on this post)

Then I found @marmarek 's comment: “unlikely to be fixed in the near future […] but it’s still useful when using automated install”.

OK, no cheese down that hole, then.

Various error messages in journalctl

I tried to google error messages in dom0’s dmesg and journalctl without knowing if they are important or related to my problem.

Additional info

dom0 —> uname -r —> 4.19.155-1.pvops.qubes.x86_64 (after sudo qubes-dom0-update)

Hardware

  • MSI GL75 10SFR-602
  • BIOS Version: E17E7IMS.109
  • Intel Core i7-10870H, including:
    • Intel UHD Graphics for 10th Gen Intel Processors, according to https://ark.intel.com/content/www/us/en/ark/products/208018/intel-core-i7-10870h-processor-16m-cache-up-to-5-00-ghz.html
  • Wifi: Intel wifi 6 ax201
  • nVidia GeForce RTX 2070

Conclusion & Questions

Knowing that:

  1. I’ve been banging my head on the wall without results for days now on this slow motion Qubes
  2. Moreover, sys-net does not show wifi networks. At first sight, my Intel wifi 6 ax201 looks very much like @lofidevops's https://forum.qubes-os.org/t/intel-corporation-killer-wi-fi-6-ax1650i-is-not-killing-it/2148. Consequently, I am currently updating through my raspberry pi.
    Thanks as well, @ludovic, for your precious inputs in https://forum.qubes-os.org/t/hcl-lenovo-thinkbook-15-iil-wip/2142/2
  3. Moverover, i have suspend/resume problems as well. I hope https://www.qubes-os.org/doc/suspend-resume-troubleshooting/ might help if all the other problems were solved.

So, with those 3 problems, should I bring my new laptop back to my reseller and try to be reimbursed?

I had Qubes on my previous laptop and I can’t imagine working with another OS now. That means I would have to buy and try another laptop, not knowing if that one will work better!?

@unman, is it possible to pay for 1-2 hours of consultancy? I would love to be able to move forward and to finally learn what goes wrong.

Thank you all for your answers to that post, help is very much appreciated!