No clipboard or updates for Windows VM?

Despite following all of the instructions at and installing Windows tools on my Windows 10 VM, I am still not able to do the Ctrl + Shift + V trick to share clipboard data with the Qube.

Furthermore, when I try to update the Windows qube using Qube Manager → Update Qube, it will boot up the Windows VM and then do nothing.

Have I not installed Windows Tools correctly? Or are these issues side effects of something else?