user11
August 15, 2025, 9:18pm
1
The laptop used to resume correctly until about a month ago. Since then, sometimes, it freezes on resume.
Setup:
Laptop Model: Lenovo ThinkPad P52
Processor: 8th Generation Intel® Core™ i7-8750H Processor (2.20 GHz, up to 4.10 GHz with Turbo Boost, 6 Cores, 12 Threads, 9 MB Cache)
Display Type: 15.6" FHD (1920 x 1080) IPS, anti-glare, 300 nits
Memory: 32 GB DDR4 2400MHz (2 x 16 GB)
Hard Drive: 1 TB PCIe SSD
Graphics: NVIDIA® Quadro® P1000 4GB GDDR5
Keyboard: Backlit with Number Pad - US English
Battery: 6 Cell Li-Ion 90Wh
Camera: 720p HD
Fingerprint Reader: Fingerprint Reader
Wireless: Intel® 9560 802.11AC (2 x 2) & Bluetooth® 5.0
Operating System: Qubes OS 4.2.4
[dom0] uname -a: Linux dom0 6.12.39-1.qubes.fc37.x86_64 #1 SMP PREEMPT_DYNAMIC Tue Jul 22 05:09:16 GMT 2025 x86_64 x86_64 x86_64 GNU/Linux
Screen lock: i3lock
Here is the sequence of events:
The system is sleeping. The power button LED blinks slowly.
I press the power button
The power button LED stops blinking and stays on.
a) Here is what happens after when it resumes correctly:
The wifi LED turns on
The disk usage LED starts blinking
The lock screen wallpaper shows up
I can enter my password
b) Here is what happens after when it does not resume correctly:
The wifi LED stays off
The disk usage LED stays off
The screen stays black
I cannot enter my password
Pressing Ctrl+Alt+F<number> does not change TTY
Pressing NumLock does not change the NumLock LED
Pressing Fn+FnLock does change the FnLock LED
I have to press the Power button for several seconds to reset.
Questions:
What could be the cause of this issue?
I have no idea of what could cause this problem. What should I do to gain more insight about this problem?
How do I fix this problem?
star
August 15, 2025, 9:40pm
2
I have (had) the same issue at i5-8250 processor.
Now, at R4.3 not sure fixed or not.
bkida
August 15, 2025, 11:04pm
3
this is bug after xen security update
more info:
opened 01:45PM - 31 Jul 25 UTC
C: Xen
P: major
needs diagnosis
waiting for upstream
C: power management
affects-4.2
certified hardware
### Qubes OS release
Qubes OS 4.2
### Brief summary
As reported on https://no… vacustom.com/forum/d/548-wakeup-from-deep-sleep-black-screen, some recent(ish) update made resuming unreliable.
### Steps to reproduce
1. Get Qubes OS 4.2 with all updates installed
2. Suspend the system a few times (not sure for how long)
3.
### Expected behavior
Suspend works reliably
### Actual behavior
System freezes on resume. In some cases it manages to show screenlocker prompt, and mouse can be moved around for a short time, sometimes it freezes before that. When it's frozen, mouse doesn't work anymore and screen doesn't update (if there was a password prompt, it stays there).
### Additional information
Similar issue was observed on Starlabs Starfighter laptop (slightly older CPU). There, it looks to be related to Xen update, some version between 4.17.5-7 and 4.17.5-10.
2 Likes
http
August 16, 2025, 10:13pm
4
I have the same issue.
When is this going to be fixed?
Maybe in 4.3 because there will be newest MESA dri drivers…
The solution in this GitHub worked for me. I’ve been testing this for the past 7 days.
I ran this from Dom0 to resolve my issue:
# Check and note the current Release and Source
sudo dnf info xen-hypervisor
# Upgraded to xen-hypervisor-4.17.5-11.118.fc37 via this command
sudo qubes-dom0-update --enablerepo=qubes-dom0-unstable --action=update xen-hypervisor
# Check and confirm upgraded Release and Source
sudo dnf info xen-hypervisor
# profit