I got a new computer and installed qubes. It is giving me errors

User Support
1

Hi! I got a new computer and installed qubes. When I boot it hangs and gives me two error messages:
[failed] Failed ro start qubes-vm@s()e - Startqubes vm sys-whonix.
[failed] Failed to start qubes-vm@sys-firewall.services - StartQubes VM sys-firewall.

The () in the first one is some unrecognizable character. Does anyone know how to fix this?

2

Boot into Qubes OS with disabled qubes autostart:

And check the PCI devices attached to sys-net or sys-usb, maybe one of them is causing this issue.

3

Ok, I’m installing Kali on the ssd from the old computer, which is now in the new computer. When that’s done I should be able to mount the Qubes drive from Kali and edit the grub file. Does that sound like a good plan? Is there a place from which I can copy and paste the grub code? Thank you very much for your help, you guys have been great!

4

You don’t need to edit the GRUB file, you can edit the GRUB options directly in the GRUB menu as described in the link.