HP Pavilion Gaming 15-ec1013ns Touchpad Not Working

Hello everyone, I am new to this community and this operating system. I installed it on an HP Pavilion Gaming 15-ec1013ns, and everything works fine except for the touchpad. I have tried several solutions without success and hope you can help me.

What I have tried:

  • Modify GRUB: I added the following line at the end of /etc/default/grub:
    GRUB_CMDLINE_XEN_DEFAULT="ioapic_ack=new"
    
  • Xorg configuration file: I created a new file for the touchpad in /etc/X11/xorg.conf.d/, but it had no effect.
  • Manually loading the psmouse module: I tried running:
    modprobe psmouse
    
  • Checking dmesg logs: I executed the following commands to check system logs:
    dmesg | grep -i i2c
    dmesg | grep -i ps2
    

Any ideas or suggestions?

Any help would be greatly appreciated. Thanks in advance!

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Welcome to the forum

There is a possibility for the internal touchpad to be electronically wired via USB bus. You can verify how it is wired with lspci and lsusb commands (for example via a live distro or TTY of installer). If it is wired via USB, you should enable USB mouse in Global Config -> USB Devices tab

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Thank you so much.

The problem was that the usb mouse was on disabled.

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Hello, again me.
I have bad news, when I first enabled the usb mouse worked perfectly touchpad. But now I have turned it back on and nothing. And looking at the dmesg | grep -i i2c I found two errors that gives me:

[3.896979] i2c_hid_acpi i2c-ELAN0718:00: failed to fetch HID description: -121

[3.896988] i2c_hid_acpi i2c-ELAN0718:00: Failed to fetch the HID Description
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Well, my friend tried some boot setup, and one of them worked but for that single boot. Added “nomodeset”, and the touchpad worked, but when I rebooted the laptop and tried to add “nomodeset” in the same position, the touchpad stopped working. Also another friend told me that maybe the drivers were the problem, because I never updated them.

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Could you please look at the output of lspci in dom0 and lsusb in sys-usb to identify the vendor and model of the touchpad?

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So, I know that the touchpad is called ELAN0718, and qubes dont take it.

Attached pictures about recognition of devices in:

Qubes:

Kali:

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