Graphical Updater hangs on temporary network problems

What I mean is this:

The updater hangs here (I left it running for 4+ hours).
Clicking on “Cancel updates” brings up another window:


… but this one is hanging too (left it alone for 2+ hours).
Clicking “OK” does nothing more than going back to the hanged updater.

How to reproduce: start the updater, select some templates, click on Update, disconnect the Ethernet cable (or disconnect the WiFi). Then re-connect the network 30s later.

4 Likes

I’ve been seeing this behavior a lot…and now you’ve explained it. I do have random dropouts in my network.

It’s frustrating to be in this situation: it’s hung but you can’t quit until it completes! I’ve often simply issued a kill -9 on the process. (IMHO there should be a “force” quit option.)

I have complained about it, but when I do, I read in response, probably because I couldn’t give any idea why it was happening, was: “don’t use the graphical updater.”

So thank you for finding something that hopefully someone can troubleshoot.

1 Like

Oh wow. Now that’s a good solution. (sarcasm)

Do you use apt-cacher?
Do you face the same issue after reboot and reupdate?

I have also seen this issue and I thought it is related to my bad policy settings.

I’m not barto, but I do use the cacher.

Related issue:
https://github.com/QubesOS/qubes-issues/issues/8742

1 Like

No, I do not use the cacher.
It’s a straight, simple setup, installed as R4.2.1 and constantly updated, now on R4.2.3.
Using sys-whonix as Dom0 & Whonix update qube, and plain sys-firewall as the update qube for the rest.

Yes, absolutely! I missed this, probably because it’s a release candidate bug.

Four months on, and the updater still hangs on the slightest network glitch :slightly_frowning_face:
Using R4.2 up-to-date.